PRODUCT LIFECYCLE MANAGEMENT

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Our comprehensive skills allow us to address all aspects of the workflow used during managing any product lifecycle. For each solution and product, there’s always a similar set of sub-processes of Lifecycle Management, that needs to be addressed. amb software, as an experienced partner, is capable to deal with all aspects of each part of the product lifecycle. Our customers can choose a set of services covered by amb. We are flexible and always adapt to customers’ expectations.

Years of experience in various fields of product development has led us to understand the complexity of PLM as a set of interconnected processes, engaging one or more companies and their staff. We used to participate in these processes, playing each of the roles, depending on the particular customer’s demands.

We realize, that the PLM is an iterative process, which must be perceived as a set of continuously running collaborative sub-processes, engaging a group of various roles. Their common goals are:

  • Product development due to satisfy the business requirements (changing during a product lifecycle).
  • Product delivery with minimalized time-to-market factor.
  • Product safety, robustness and maturity.
  • Satisfying product SLA.
  • Product maintenance with the main concern of end user’s satisfaction.

Nowadays IT products are a aggregation of services (or micro-services), applications and modules. Some of them are an integral part of the product, whilst another ones are reusable enterprise-wide services, modules or applications, being solutions for cross-concern problems (for instance Authentication, Authorization, Monitoring, Caching etc.).

To get a better feeling for this complex process, we've prepared an overview of a product lifecycle in all of its phases.

THE ARCHITECTURE GOVERNANCE PROCESS / DESIGN PHASE

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All services, which the Product aggregates (integral and reusable ones) can be perceived as an enterprise-wide Architecture Continuum, which is a concern of Architecture Governance process. We have a decent experience in this field, not only because our architects are TOGAF certified, but in first place because we have successfully helped many of our customers to work out a suitable solution, in particular in the are...

PRODUCTION PLANNING PROCESS / PLANNING PHASE

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The Production Planning is an integral part of the Kanban or Scrum processes. In whatever constellation of our services provided for a particular customer, we always participate in planning activities, at least as a Team (means a Scrum role here), giving its commitment for the next iteration scope work outcome.We can provide also a Product Owner role, extending our services for more efforts on planning, by negotiatin...

THE DEVELOPMENT AND RELEASE MANAGEMENT PROCESS / DEVELOPMENT PHASE

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During the development all technical and business roles are involved in building the software. Depending on the development management framework used to proceed the project, there are different interactions and artefacts created by the members of the team. Currently mostly used methodologies are based on agile frameworks like Scrum and Kanban. The team is working on the product within the chosen framework and continu...

THE DEPLOYMENT PROCESS / DEPLOYMENT PHASE

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The Deployment process is covered by the DevOps team, responsible for creating environments for the deployable software artifacts prepared during the development process. All infrastructural aspects need to be addressed, so DevOps can take care of the infrastructure, Cloud Management (Contracting Cloud Providers, AWS accounts, etc.), maintaining of Deployment Request Tickets (Monitoring, Log Management) and all other...

THE SUPPORT (SERVICE & MAINTENANCE) PROCESS / SERVISE & MAINTENACE PHASE

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The Service & Maintenance process is covered by the whole team, including Designers, Developers, DevOps, QA and additionally HelpDesk operators, responsible for gathering customers’ complaints, incidents and other requests. The team members engagement is proportional to the severity level of a particular issue. The services are available through a Call Center and operators supported by a ticketing system li...

CLIENTS

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